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Position Summary
Greet customers, take food and drink orders, provide exceptional customer service to students, staff and community.
Essential Job Duties- Craft Beverages: Prepare and serve a variety of hot and cold coffee drinks, teas, and specialty beverages to exact recipes and standards.
- Customer Service: Welcome all campus guests promptly, take accurate orders, and process transactions via the POS system. Answer questions about the products sold for customer inquiries.
- Store Maintenance: Keep the coffee bar, seating areas, storage areas clean.
- Equipment Care: Operate and maintain espresso machines, grinders, and brewers, reporting any malfunctions to your supervisor.
- Compliance: Adhere to all college and local health and food safety regulations
Required Knowledge, Skills & Abilities- Customer service skills
- Cash Handling
- Previous barista experience preferred
- Convenience store and/or retail experience a plus
Positions Supervised- None
Working Environment- Kitchen type environment working with equipment for food, coffee and drink preparation, and office environment.
- Working hours are generally Monday-Thursday 7:00 am to 3 pm
- A neat appearance is required and appropriate apparel must be worn.
- The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
Physical Requirements- Physical work required to accomplish stocking, moving about to create coffee products, customer service, and lifting up to 70 pounds.
- While performing the duties of this job, the employee is required to stand; walk; sit; use hands to handle or feel; reach with hands and arms; stoop, kneel, or crouch; and talk and/or hear.
- The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Language/Communication Skills- Ability to read and understand the English language.
- Ability to communicate effectively with a variety of people, including staff, students and the general public.
- Ability to understand oral or written instructions, and to ask appropriate questions for clarification.
***CROWDER COLLEGE RESERVES THE RIGHT TO MODIFY, INTERPRET, OR APPLY THIS POSITION DESCRIPTION IN ANY WAY THE INSTITUTION DESIRES. THIS POSITION DESCRIPTION IN NO WAY IMPLIES THAT THESE ARE THE ONLY DUTIES, INCLUDING ESSENTIAL JOB DUTIES, TO BE PERFORMED BY THE EMPLOYEE OCCUPYING THIS POSITION. THIS POSITION DESCRIPTION IS NOT AN EMPLOYMENT CONTRACT, IMPLIED OR OTHERWISE. THE EMPLOYMENT RELATIONSHIP REMAINS “AT-WILL.” THE AFOREMENTIONED JOB REQUIREMENTS ARE SUBJECT TO CHANGE TO REASONABLY ACCOMMODATE QUALIFIED INDIVIDUALS WITH A DISABILITY.
